WHERE CAN I BUY THE MEC'S CONCERT AND SHOW TICKETS?
The MEC works in conjunction with The Blue Gate to provide tickets for all concerts and shows.
Use the Official Blue Gate Box Office Only!
Tickets to all Michiana Event Center performances are available exclusively through Blue Gate Theatre’s Box Office or online through a certified ticketing platform called Center Stage Ticketing. When buying tickets online, Ticket Scalpers purchase tickets the same way that you can purchase them yourself, and then they generally charge exorbitant mark ups. Buying from Ticket brokers or the secondary market does not necessarily give you better seating or a better deal, even when they’re following federal regulations.
In addition to paying much more than necessary, if there is a problem with your order (such as counterfeit tickets or lack of ticket arrival), and you purchased tickets from any other site, the MEC cannot help you. Furthermore, in the event of show time changes, cancellations, etc., we will not be able to notify you of any important show-related items that may occur. If you have questions about purchasing tickets please call 260-768-4990.
What is the MEC's payment policy?
Payment for tickets is at the point of sale. If a credit card isn't available, customers may call 260-768-4990 and send a check (if it is received at least a week before show). But NO SEATS WILL BE RESERVED until payment has been received.
CAN I EXCHANGE MY TICKETS?
Typically, we do not refund tickets or exchange tickets for a different event.
However, if you purchased tickets for a show that lasts 2 days or longer, there is the possibility to transfer.
We do exchange tickets for seating in any event.
If you see seats you prefer that are the same price or higher for your purchased event, call 260-768-4990 to exchange the ones you have and just pay the difference, if any. One exchange per person, per event.
We will only deal with the guest whose name and information are attached to the ticket account, no one else.
HOW DO YOU HANDLE REFUNDS FOR CANCELED EVENTS?
We'll contact you at the phone number or email you provided and offer several options for the value of your tickets, including all fees (except shipping fees).
Options often include upgrades to better seats for similar shows or multiple show tickets. Full refunds are always an option when a show is canceled and are issued to the original payment method, including all fees (except shipping fees).
Processing can take up to 10-14 business days.
WHAT DO I DO IF MY EVENT IS RESCHEDULED?
We'll contact you by email and/or phone number provided on account with the new date and time ASAP. Can't make it? Refer to the email sent or call us for your refund options.
Refunds can only be requested during a 10-day grace period from date of the reschedule notice. After this period, all sales become final as before and normal cancellation policy back in place.
Failure to respond to these notices within the 10-day grace period will be considered a confirmation to rescheduled date and sale will become final as before.
**Exceptions to the Refund & Exchange Policy include VIP and other premium tickets; resale and auction tickets; tickets purchased with additional items or bundled products and tickets later discounted.
WHAT IS YOUR BAD WEATHER POLICY? (IN THE CASE OF SNOW)
Original Shows - On the slight chance we do cancel a show due to bad weather, ticket holders will be notified and a message will be posted on our website. Ticket holders will have the option of exchanging their tickets for another date during the run of that same show.
Concerts – If the artist/band arrives at the MEC, the show will go on as scheduled and tickets will remain non-refundable and non-exchangeable. If the artist/band is unable to make it, and we cancel or reschedule the show, ticket holders will be notified and a message will be posted on our website.
